Frequently Asked Questions

The list of documents varies depending on whether you are a tourist or a resident. For example, the former will need a current international driving permit (we can help you obtain one), passport and credit, debit card or cash. The latter will need a valid UAE driving license,  , passport, resident visa, Emirates ID, cash, credit or debit card.

Firstly, study the local traffic rules. Secondly, choose reliable companies, so you don't get scammed.  And remember that cheap does not mean reliable. And also familiarize yourself with the terms and conditions of the lease.

Actually, you can rent without making a deposit. For example, if you rent a car from us, we are ready to accept as an alternative the payment of a fixed and irrevocable sum to our partners – Cardoo – a company that acts as a guarantor in case of damage to the car, non-payment of fines and other expenses, which occurred through no fault of ours.

The amount is not fixed and depends on the car model and the rental period.

Not always and everywhere, but we have this one. You can also make a deposit in cash, yet you should note that it will be returned only 21–26 days after the end of the rental. These numbers are for a reason: the fines can still be charged even after the car is returned, and they are allocated within this time frame.

It varies: all depends on the location of the company and the client, as well as the time of day and the traffic situation. For example, in the morning during heavy road jams, the process will take longer than in the afternoon, when most people are at work.

Anyway, on average, delivery takes from 45 minutes to 2 hours. However, it is always better to check the specific time with the company's representative  in advance.

Immediately contact the police or file for a police report using the police application to report minor accidents, then after, inform the representative  of the company where the hire took place.

 Ensure to get a detailed report: without it, the damage cannot be covered by insurance – the client will have to pay for it instead.

Yes, we  have such  system in place. For each subsequent rental, a special promo code is applied, which gives a 5% discount.

The vehicle must be returned with the same fuel level as received.

Salik is an electronic toll collection system for paid roads in Dubai. It was first introduced by the RTA in 2007. The way it works is that key motorways here have electronic gates (aka Salik Gates) that vehicles pass through. Each of which registered with the system is fitted with a Salik tag (kind of sticker attached to the windscreen), which contains information about the vehicle. And when the car passes through Salik Gates, the system automatically deducts a toll from the owner's balance.

As for the roads operating under this very system, there are plenty of them:

·   Sheikh Zayed Road;

·   Al Garhoud Bridge;

·   Al Maktoum Bridge;

·   Al Barsha;

·   Al Mamzar South and North.

The actual fare is paid by us, but you still have to reimburse the amount when returning the car.

Not a single chance. We have a strict confidentiality policy.

No.

Yes.

When renting a car, a deposit is standard practice. It is required in order to cover any fines and charges that may be reported during the use of the vehicle, and after it has been returned.

The deposit varies depending on the type and price of the car. For example, for economy ones it can be around 1,500-2,000 AED, and for luxury and sports cars it can be up to 15,000 AED.

On an upfront basis.

It's pretty straightforward here. If you violate the traffic rules , it's mandatory you   pay. We send the fine notice received from the police to the client – it includes the amount and type of violation.

No.

If the car is returned up to one hour late, there will be no extra charge. However, if the time is longer than that, you will have to pay as if you were extending the car for another day.

You can. The lease is renewed with payment link, cash or card.

Yes its possible.

21 years of age.

Customers are required to pay while renting.  

There are a lot of them. Here is just some list of countries:

Portugal, Hungary, Bulgaria, Serbia, Luxembourg, Iceland, Estonia, Cyprus, Slovakia, Slovenia, South Korea and a dozen others.

Sadly, but no. You can't.

Yeti Car Rental does not have such units. The minimum price starts from 1,500 AED per month. For this amount you can rent, for example, Nissan Micra and Sunny or Renault Symbol.

It all depends on your preferences and goals, really. Say, some classic sedan like the Mazda 6 will be a universal option, which will suit any situation: from family trips to business meetings. And in case you want to take an evening drive and surprise your friends at a party, one can't think of a better choice than a Camaro.

Yes, we can deliver the car to the airport. But for an additional fee, the minimum value of which is 126 AED.

Sure. And quite a few. You can check the full list here: https://www.yeti.ae/en/dubai/luxury-cars-for-rent-in-dubai.

As in the previous case, here is a link to find the entire list: https://www.yeti.ae/en/dubai/economy-cars-for-rent.

No. We do not provide such  service.

Nissan Micra, Renault Symbol, and Nissan Sunny. But Mitsubishi Attrage and MG5 Standart are also very cheap.

Yes, it's worth it.

In fact, it will be somewhat cheaper than taking a taxi.

The thing is, Dubai is a huge city, and public transport doesn't always provide a smooth and fast ride from A to B. It's also worth bearing in mind that while there are plenty of places in here that have air conditioning, there's never enough.

At any time of the year, except winter, the heat is unbearable and staying in it for more than a few tens of minutes is an ordeal for sure.

Yes. There's not a single reason why they couldn't do it.

Yes.

There are lots of options. They're all in demand. Luxury cars, sports ones. SUVs and sedans as well.

No, the starting age is from 21 years old. 

Certainly not more expensive than a cab ride. If you look at local prices, even one cab ride is often more expensive than renting a cheap car for the whole day.

This can be done at https://www.yeti.ae. The company has been on the market for 14 years, and  still offers competitive prices.

No, it's more expensive.

A minimum of 1,500 AED, but this is highly dependent on both the brand and model of the car itself.

It's more cost-effective. Simple as that.

Yes, but it must be agreed with the car company beforehand.

Yes, you can. However, you will have to get the other driver by yourself  – we do not provide this service. The document of the additional driver must be shared with us to get it added to the rental agreement. 

Also keep in mind that it is not allowed to sublease the car.

Yes It's  acceptable.